FAQ

Renala is an AI note-taking workspace with a built-in note-generation agent. You can have the LLM draft notes for you or chat with it, all while managing your knowledge-work output on a per-project basis.

Yes. The Free plan lets you use Renala at no cost, and you'll receive 100 credits when you first sign up—so feel free to give it a try.

Supported OS: Windows 10 or later, or macOS 11 or later (desktop) Supported browsers: Google Chrome, Safari, Microsoft Edge An internet connection (a high-speed connection is recommended) JavaScript, cookies, and localStorage must be enabled

For now, Renala only supports desktop web browsers. We plan to add mobile and native app support in the future.

The UI is available in English only. That said, the LLM may be able to respond in other languages.

You can choose from OpenAI, Gemini, Anthropic, and xAI models (paid plans only).

No, your data is not used for training. Renala only works with vendors who explicitly state that data submitted through their APIs is not used for retraining. Because we use these APIs, your input is sent to each vendor's servers and may be held temporarily, but it is automatically deleted after a short period.

For now, the AI can generate or edit one note per request, though you can select multiple notes as context. Multi-note creation and editing is planned for a future release.

The following file formats are supported: txt, PDF, Word, xlsx, pptx

Not at this time—Renala does not yet have vision capabilities. It reads the text within your files and generates content based on that.

Not currently. We plan to support this in the future.

Credits are consumed each time the AI generates a note or answers a request. On paid plans, your credit balance resets every month.

We accept credit cards and debit cards.

Open Payment management from the account menu to go to the Stripe portal, then cancel your subscription there.

On the sign-in page, use "Forgot your password?" to set a new password and sign in.